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SVL’s Service Team: Here for All Your HVAC Needs

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In the world of Commercial HVAC Service across the Upper Midwest, reliable service and support are just as essential as the equipment itself. At SVL, we recognize the importance of a dependable service team to keep your HVAC systems running at peak performance. With over 50 years of experience, SVL’s dedicated service team is committed to providing the highest quality HVAC maintenance and repair services across Minnesota, North Dakota, Wisconsin, and Northern Illinois. Whether you need help with installation, preventative HVAC maintenance, or complex diagnostics, SVL’s factory-trained HVAC technicians are here to keep your systems operational and efficient.

SVL Service: Dedicated to Excellence for Over 50 Years

For more than half a century, SVL Service has been dedicated to supporting you, our valued customer, every step of the way. From HVAC equipment startup service and setup to warranty repairs, SVL Service goes above and beyond to ensure that every piece of equipment you specify and purchase from us operates smoothly. Our commitment to excellence has always been our driving force, and it continues to guide us as we deliver tailored HVAC service solutions that exceed expectations.

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Factory-Trained Technicians Who Look Beyond the Box

Our well-staffed union-trained HVAC technicians are second to none. Each technician has undergone extensive factory training, bringing decades of experience and unparalleled expertise to every HVAC system inspection and repair call. At SVL, our technicians understand the complexities of HVAC controls communication that directly impact your equipment’s performance. Simply put, they look beyond the box to ensure everything runs seamlessly, allowing you to maximize your equipment’s efficiency and longevity. By choosing SVL Service, you’re securing a team that not only resolves issues but also actively works to prevent them before they even arise.

Comprehensive Startup, Warranty, and Support Services

When setting up complex industrial HVAC systems in the Upper Midwest, getting everything right from the beginning is crucial. That’s why SVL Service offers a factory-authorized startup with a first-year labor and parts warranty, ensuring that your equipment delivers optimal performance and reliability from day one. Our HVAC warranty service provides quick, dependable support, minimizing downtime and ensuring your systems remain efficient long after installation.

Our technicians don’t just perform HVAC maintenance and repairs—they act as consultants, offering valuable insights on equipment use and maintenance practices. By providing real-time feedback and suggesting product improvements to manufacturers, SVL’s service team helps you get the most out of your equipment while also contributing to the advancement of HVAC technology.

On-the-Go Service with Fully Equipped Vehicles

To provide the best HVAC service, SVL technicians are fully equipped and prepared for any challenge. Our service vehicles come stocked with all the tools, parts, and equipment needed to handle various service requests right on-site. This allows us to respond quickly and efficiently, minimizing downtime and keeping your HVAC systems operational. Our mobile service capability is just one way we’re committed to supporting you whenever and wherever you need it.

A Legacy Built on Integrity and Trust

At SVL, we’re incredibly proud of our culture and our longstanding commitment to customer satisfaction. Our goal is to ensure your satisfaction long after the initial purchase, supporting you with comprehensive after-the-sale assistance. With over 50 years of experience, we’ve established a reputation built on integrity and trust. Our commitment to transparent, high-quality service ensures you get exceptional value for every service dollar spent.

Customized Solutions for Every Customer

Recognizing that each client’s commercial HVAC needs are unique, SVL’s service team offers tailored HVAC solutions to meet your specific requirements. From preventative HVAC maintenance programs to specialized diagnostics and 24/7 HVAC repair, we’re here to provide solutions that extend the life of your HVAC equipment and ensure efficient, reliable operation. Often, we identify and resolve potential issues before anyone else is even aware there’s a problem, helping you avoid unexpected disruptions and maintain a comfortable, productive environment.

Your Go-To HVAC Service Provider

SVL’s commitment to exceptional HVAC system diagnostics and repair services has made us a trusted name across Minnesota, North Dakota, Wisconsin, and Northern Illinois. Our dedicated team provides unmatched product support, ensuring that your equipment performs at its best. Whether you’re a long-time customer or new to our service team, you can count on SVL to keep your HVAC systems running smoothly and efficiently. We’re here to support you every step of the way with expertise, reliability, and a dedication to customer satisfaction that sets us apart.

For questions or to schedule a service, reach out to SVL Service at service@svl.com or visit our website at svl.com/service.

Specify factory-authorized HVAC startup with a first-year labor and parts warranty to ensure peak performance right from the beginning. At SVL, we’ve got your back – no matter how tough your commercial HVAC service needs are.

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                      Jim Lubratt

                      President & Chief Executive Officer

                      Jim Lubratt has been president of SVL since 2006. He first joined the company as a sales engineer in 1992 and was made a partner in 2000. He holds a Bachelor of Science in mechanical engineering from Southern Methodist University and first entered the HVAC industry as a marketing engineer for a heat pump manufacturer in Texas.

                      In addition to his role at SVL, Jim is vice president of AQC Industries, LLC, a manufacturer of specialized underground ductwork systems. He is also an investor and board member for Hydromx, Inc., a manufacturer of heat transfer nanofluids, and Crotega, Inc., creators of personal and building security solutions.

                      Jim and his wife, Tracy, met in college and married in 1993. They have three children, two of whom have graduated college in Texas, while their youngest is attending Grand Canyon University in Arizona.

                      Outside of work, Jim places a priority on his faith, family, friends, and fitness. He enjoys helping people-supporting charities, time with his wife and kids, road-biking with friends and efforts to stay physically fit.

                      A message from Jim on the achievements of SVL

                      SVL started in February 1967 by Charlie Schwab and Craig Vollhaber. Schwab-Vollhaber, Inc. (as it was named at the time) steadily grew and, in 1985, welcomed Paul Lubratt as another partner, becoming Schwab-Vollhaber-Lubratt, Inc. SVL’s founders had the determination to build the most talented, customer-focused HVAC representative in the Midwest. Our original drive and passion still shape the company and culture to this day. The achievements of an organization are the results of the combined efforts of every individual. From humble beginnings, SVL founders paved the way to industry success with hard work and determination. “Today, SVL is strongly organized with great people to lead our industry forward as we are challenged with fast-paced changes to reduce our environmental impact,” says Jim. Now, 55+ years later, SVL is under the leadership of two new principals who share the same vision and drive that has propelled SVL throughout the years. Built on a foundation of integrity, Jim Lubratt, and Charlie Vollhaber strive to ensure opportunities for personal growth, improved work environment, and shared life enrichment. The achievements of our organization are the results of the combined efforts of every individual.

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                      Charlie Vollhaber

                      Executive Vice President & Officer

                      Charlie Vollhaber is a third-generation employee at SVL, as a grandson of company co-founder Craig Vollhaber and son of former CEO Todd Vollhaber. Charlie holds a Bachelor of Science in mechanical engineering and an MBA, both from the University of Minnesota. He became an outside salesman for SVL in 2013, was made a partner in 2019, and then executive vice president and officer in 2022.

                      He grew up playing sports, including football, basketball, golf, and track, and enjoys the competitive nature of the HVAC industry. “I like that no two days are ever the same as there are always questions to answer and problems to solve,” he says. “Most of all, I enjoy working with great people and coordinating together on challenging projects to achieve positive results together.”

                      Outside of work, Charlie enjoys spending time with his wife, Lesley, and their three boys. He’s also fond of golfing, traveling, and attending concerts and sporting events. One of his favorite quotes is from the book of Philippians: “Do nothing from selfish ambition or conceit, but in humility count other more significant than yourselves. Let each of you look not only to his own interests, but also to the interests of others.” Because HVAC and construction is such a team effort, he says, “this mindset helps to create positive results in a vast majority of situations.”

                      A message from Charlie on the culture of SVL

                      “At SVL, we strive to cultivate a unique culture that revolves around finding and empowering exceptional individuals. We believe in equipping our team members with the right tools and resources to succeed.

                      As we’ve grown the business, we have deliberately maintained a small firm culture, fostering an environment where collaboration thrives. We encourage open dialogue and promote a sense of comfort among our employees, allowing anyone to ask questions and seek guidance from anyone else, regardless of their level within the organization.

                      We foster a workshop-like atmosphere where everyone’s contribution is valued. Presenting your work to another individual or a group of teammates provides a platform for collaboration, where ideas are shared, dissected, and improved collectively. We firmly believe in the power of mentoring and provide various avenues for both formal and informal guidance. Whether it’s through structured training programs or casual conversations, we encourage team members to discuss a wide range of topics, from work-related successes or issues to everyday personal life topics.

                      In summary, our culture is built on the foundation of attracting exceptional individuals, empowering them with the necessary tools, and fostering a collaborative environment where mentorship and growth thrive. We are committed to creating an atmosphere where every team member feels supported, valued, and encouraged to reach their fullest potential.”

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                      Al Gramse

                      Vice President of SVL Service Corporation

                      Al Gramse has been in the HVAC industry for over 30 years. He began as a service technician.  Then over his career worked in technical support, building automation, then service manager prior to his current role.

                      How did Al end up in the HVAC industry?  “After high school, I took a couple years to figure out what I wanted to do.   Where I was working at the time, a grumpy old coworker, who I didn’t get along with, walked up to me and said ‘What are you doing here?  Go back to school.’”  I said, “For what?”  He said “There’s a tech school down the street.  Go down there and pick something that interests you”. Then he walked away.  That weird interaction, with someone I didn’t get along with, sent me down a 30-year path in the HVAC industry.   Never underestimate the potential of a little encouragement.   Even if it is from a strange source.

                      Al has been with SVL for 15 years and is the head of our SVL Service division. “The people here are some of the best in the industry,” Al says. “A bunch of team-oriented, knowledgeable, go-getters.” His personal mantra is “figure it out,” “Do a little fact-finding on your own. Use your own brain before you use someone else’s. But know when to ask for help.” he prescribes. “It’s amazing what you can accomplish on your own if you dig in a little bit.”

                      Outside of work, Al has lots of outdoor hobbies, including hunting, fishing, and motorcycling, though his favorite pastime is simply hanging out with family.

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                      Jennifer Roach

                      Director of Marketing, Events & Administration

                      More than just a creative director, Jen brings 30 years of marketing and leadership magic to SVL. Her journey began in the trenches of graphic design, quickly evolving into crafting eye-catching campaigns for iconic brands like Target, Gabberts, Gander Mountain and Camping World. As a seasoned director and agency veteran, she honed her skills with recreational vehicle giant Parts Unlimited before leading creative teams at HOM Furniture and, ultimately, landing at SVL during a crucial growth phase.

                      Jen thrives on "servant-leadership," empowering her team and fostering a culture of trust and mutual respect. "It unlocks their potential, fuels creativity, and leads to work we're all proud of," she says. "I want my team to care, collaborate, and push boundaries together."

                      When not shaping impactful campaigns, Jen enjoys weekend adventures with her husband, Scott, and son, Crew. Their lives are a tapestry of shared passions, from bike rides and baking experiments to cheering on Simley High School wrestlers. And with her recently built forever home in Cottage Grove, her free time now includes a new, thrilling chapter: weekend renovation warrior!

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